Cost: $275

Group rates available. Scroll to 'Group Pricing' to learn more.

Course Instructors

Jana Cason, DHSc, OTR/L, FAOTA

Dr. Jana Cason is a professor in the Auerbach School of Occupational Therapy at Spalding University, founder and CEO of TelehealthShare LLC, and a pediatric occupational therapist. She is a Fellow of the American Occupational Therapy Association with past leadership positions within AOTA and the American Telemedicine Association. Dr. Cason co-authored numerous telehealth standards and guidelines, book chapters, monographs, and articles and is widely cited by authors across disciplines. Dr. Cason serves as Senior Associate Editor of the International Journal of Telerehabilitation, an open access, peer-reviewed, PubMed indexed journal.

Melanie Criss, OTD, OTR/L

Dr. Melanie Criss is a pediatric occupational therapist, as well as founder and CEO of Community Therapy Services, a company that has specialized in telehealth occupational therapy services for school-aged children since 2009. She is also the co-founder and CFO of TelehealthShare. Dr. Criss has multiple publications on the topic of telehealth and has presented on the topic of telehealth on numerous occasions at national, state, and local conferences, as well as at various universities.

Course Learning Outcomes

Module 1: Introduction to the Telehealth Provider Training Program

Run time
21.35 min.

Learning outcomes:

  1. Identify 3 key resources to support best practices when using telehealth to deliver therapy services with the school-age population.
  2. Describe 2 examples of synchronous and asynchronous telehealth for  the school-age population.
  3. Identify 3 ethical considerations related to the use of telehealth with the  school-age population.
  4. Identify 3 pediatric assessments that can be used with a telehealth service delivery model.
  5. Describe 3 evidence-based, client-centered interventions for the school-age population that can be delivered through telehealth.
Module 2: Telehealth Defined (Key terms, Concepts, and Resources)

Run time
30.15 min.		 Learning outcomes: 
  1. Define key telehealth terms. 
  2. Identify 3 key resources to support best practices when using telehealth to deliver therapy services. 
  3. Describe 2 examples of synchronous and asynchronous telehealth with the school-age population.
Module 3: Telehealth Technologies (Hardware, Software, Technology Features and Apps)

Run time
30.44 min.		 Learning Outcomes:
  1. Describe 2 types of hardware and software commonly used for telehealth service delivery. 
  2. Identify 2 considerations related to the selection of hardware for telehealth service delivery. 
  3. Articulate 3 strategies to protect personally identifiable information (PII) when using technology for telehealth. 
Module 4: Telehealth Office Design and Room Set-Up

Run time
28.33 min.		 Learning Outcomes:
  1. Describe 3 telehealth office room design considerations. 
  2. Identify 3 principles of office ergonomics. 
Module 5: Telehealth Competencies and Etiquette

Run time
21.06 min.		 Learning outcomes:
  1. Identify 3 competencies (administrative, clinical, technical) related to the use of telehealth. 
  2. Describe 3 actions aligned with telehealth etiquette for preparing and implementing telehealth.
Module 6: Ethical Considerations for Telehealth

Run time
28.40 min.		 Learning outcomes:
  1. Describe 3 evidence-based applications of telehealth intervention. 
  2. Identify 2 key telehealth ethics resources for therapy practitioners.
Module 7: Telehealth OT Evaluation

Run time
60.14 min.		 Learning outcomes:
  1. List 3 online assessments that can be administered as part of an occupational therapy telehealth evaluation. 
  2. Identify 2 performance-based assessments that can be administered as part of an occupational therapy telehealth evaluation. 
  3. Describe 3 environmental factors to consider in preparation for a telehealth evaluation. 
  4. Identify 2 important instructions for the e-helper prior to a telehealth OT assessment.
Module 8: Telehealth OT Intervention

Run time
74.07 min.		 Learning outcomes:
  1. Explain 3 benefits of using a telehealth service delivery model. 
  2. Summarize the evidence presented related to the use of telehealth for OT intervention.
  3. Identify 3 strategies for the telehealth intervention planning process.
  4. Identify 5 telehealth OT intervention ideas using common household items.
Module 9: Quick Tips and Lessons Learned

Run time
30.05 min.		 Learning outcomes:
  1. Identify 3 strategies that promote successful telehealth therapy sessions. 
  2. Describe 2 ways to stay connected with other telehealth providers and experts.
Module 10: Telehealth Documentation

Run time
30.43 min.		 Learning outcomes:
  1. Describe 3 strategies to streamline the documentation process for telehealth therapy sessions. 
  2. Identify 3 important components of therapy goals.
Module 11: Guided Simulation Activities with Reflective Prompts

Run time
52.47 min		 Learning outcomes:
  1. Demonstrate ability to use videoconferencing platform features including annotation, chat, whiteboard, and screen share. 
  2. Identify 3 telehealth-compatible therapy materials that you can use in future telehealth therapy sessions.

What your OT peers are saying about this course...

Course Review

Mandy Branscum

5 star rating

“Course information was very thorough and helpful to get started on my new telehealth journey. Thank you Melanie and Jana for this training! This training course provides a great foundation for all working in telehealth. It is geared towards ped...”

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“Course information was very thorough and helpful to get started on my new telehealth journey. Thank you Melanie and Jana for this training! This training course provides a great foundation for all working in telehealth. It is geared towards pediatrics but the concepts learned can easily be translated to adults as well. Highly recommended!”

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Target Audience

Occupational Therapy Practitioners

  • How many contact hours/CEU has this course been approved?

    This Distance Learning - Independent course has been approved for 8.5 contact hours/0.85 CEU by the American Occupational Therapy Association (Course ID# 00499)

  • What is the educational level of this course?

    This on-demand course is intermediate level. The information is geared to practitioners with some knowledge of the subject matter.

  • What is the approved course category?

    This course meets the requirements of the category OT Service Delivery.

Continuing Education Information

This course has been approved for 8.5 contact hours/0.85 CEU by the American Occupational Therapy Association (Course ID# 00499).


Instructional Methods

Live Webinars include presenter and participant interaction. Multimedia formats are used during instruction including a live video feed of instructor, PowerPoint, supplemental videos, interactive polls, and/or chat discussion.


On-demand courses include video and audio recordings of live webinars with multimedia formats described above.

Assessment of Learning Outcomes

Learner outcomes are assessed through the CE post-test for live, on-demand, and self-paced learning modules. Post-test questions are based on learning outcomes listed in the course descriptions. 

Course Completion Requirements